Privacy policy
Effective September 16, 2026
Myrtle Beach Plumber Pros books scheduled plumbing work with plumbing companies across the Grand Strand in South Carolina. This page covers the information we collect when you call us, text with us or visit myrtlebeachplumberpros.com, and what we do with it.
Summary
- We collect what you tell us on the phone, recordings of our calls, the texts we exchange and details about how you found our website.
- We send your request to plumbing companies that serve your area. More than one company may get it, and those companies pay us for the requests we send.
- Reply STOP to any text from us to stop our texts.
- Call (843) 555-0142 to find out what we have about you, or to ask us to correct or delete it.
Information we collect
Phone calls
- Your name, phone number and the address of the home
- A description of the plumbing problem and the days that work for a visit
- Details you share about the home or its equipment, such as the age and brand of a water heater
- A recording of the call
- The number you called from, the city that caller ID shows, and the date, time and length of the call
Texts
Your phone number, the messages we exchange, the time of each message, your agreement to get texts from us and any request to stop them.
Website visits
Our website host logs basic technical details, such as the IP address, browser type and page requested, each time a browser loads a page.
Our call tracking service runs a script on the site that may swap the number you see for a tracking number that rings our line, and uses cookies to connect a call to your visit. It records how you reached the site (such as a search engine, ad, keyword or another website), the page you landed on, the pages you viewed and the type of device you used.
The site has no forms or accounts. You give us your name, address and job details by calling or texting us.
How we use information
- Book your appointment and send your request to plumbing companies
- Call or text you about your request and appointment
- Listen to call recordings to confirm job details and review how we handle calls
- See which searches, ads and pages lead people to call
- Keep business records, meet legal requirements and prevent fraud or misuse
Text messages
If you agree to get texts from us, we text you about your request and appointment. The number of texts depends on your request. Message and data rates may apply.
Reply STOP to stop getting texts from us. Reply HELP for help, or call (843) 555-0142.
Your agreement to get texts applies to texts from Myrtle Beach Plumber Pros. We don't sell your text opt-in or consent, and we don't share it with any third party other than the providers that deliver our messages.
Cookies and tracking
Our call tracking service sets cookies so you see the same phone number during your visit and so it can match a call to the pages you viewed. It collects this information on our site over time and across your visits. We haven't added analytics or advertising tools that track you across other websites.
You can block or delete cookies in your browser settings. The site works without them, and the number on the page reaches us either way.
Our site doesn't respond to Do Not Track browser signals. If we add analytics or advertising tools, we'll update this policy.
How long we keep information
We keep call records, recordings, texts and request details for as long as we need them to run the business, answer questions about a job and meet legal, tax and accounting requirements. After that, we delete them.
Your choices
- Call (843) 555-0142 to ask what information we have about you and which companies received your request, or to ask us to correct or delete it. We may need to confirm who you are, and we may keep records the law requires us to keep.
- Contact the plumbing company about information it received from us. We can't pull back a request we've sent.
- Reply STOP to any text to stop texts from us.
- Block or delete cookies in your browser settings.
Keeping information safe
We use reasonable safeguards to protect the information we collect. Any way of storing or sending information carries some risk, so we can't guarantee its security.
Children
Our service is for adults arranging plumbing work. We don't collect information from anyone we know is under 18. If you think a child gave us information, call (843) 555-0142 and we'll delete it.
Other websites
Our pages link to other websites, such as the South Carolina Department of Labor, Licensing and Regulation license lookup. Those sites have their own privacy practices.
Changes to this policy
We post changes on this page and update the effective date at the top. If a change affects how we use or share your information, we'll say so at the top of the page.
Contact us
Call (843) 555-0142 with questions about this policy or your information.